24/7 Emergency Assistance, 7 days a week

The Three-Step Approach to Restoration

Our proven process ensures your property is restored quickly, thoroughly, and with minimal stress to you. We handle everything — including billing your insurance directly.

Completing enquiry form
01

Assessment & Documentation

Complete Our Enquiry Form

The first step is completing our enquiry form so we can understand the scope of your damage. Our team will conduct a preliminary interior damage assessment using thermal imaging and other advanced tools. This is highly effective at finding hidden damage with minimal impact to your property.

  • Thermal imaging inspection
  • Photo documentation of all damage
  • Moisture readings and mapping
  • Scope of work determination
  • Insurance claim initiation
Technicians completing restoration work
02

Mitigation & Restoration

We Complete the Work

Our certified technicians get to work immediately using top-of-the-line equipment. Insurance Companies require visual proof of damage, context as to where the damage was located, and areas affected. We determine the full picture of the scope and extent of the damage and execute the restoration plan.

  • Water extraction and removal
  • Industrial drying with air movers
  • Dehumidification process
  • Mold prevention treatment
  • Continuous monitoring and documentation
Signing certificate of satisfaction
03

Completion & Insurance Billing

You Sign a Certificate of Satisfaction

We carefully document all data and site conditions. Examining your property damage and Scope of Work adhering to Xactimate, the Insurance Companies' preferred pricing method to generate a damage assessment evaluation and then bill directly to the insurance company. No upfront out-of-pocket cost to the Homeowners.

  • Final inspection and sign-off
  • Xactimate pricing documentation
  • Direct insurance billing
  • Certificate of Satisfaction
  • No upfront cost to homeowners
IICRC Certified

No Upfront Cost to Homeowners

We bill your insurance company directly using Xactimate — the industry-standard pricing method preferred by insurance companies. If you have a high deductible or insurance that doesn't fully cover your damages, we offer flexible short-term financing options.