Frequently Asked Questions
What To Do If You Are in the Middle of a Loss?
- Immediately call for professional help. Water and bacteria-growth damages can begin within hours.
- Remove as much water as possible.
- Remove wet area rugs or other floor coverings not permanently attached.
- Do not attempt to start removing wall-to-wall carpet without a professional.
- Move photos, paintings, and art objects to a safe, dry location.
How long will it take my property to dry?
- Drying time is determined by a combination of factors, including, location, duration, and source of water, type building materials, weather conditions, and how quickly emergency services begin.
- Through consistent monitoring and evaluation of the drying process, we can determine when the drying is complete. Your carpet may feel dry to the touch but may still be wet underneath. While there are no rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.
How do I know when my property is completely dry?
Proper testing with our specialized equipment is the correct way to determine if things are completely dry. Touch alone may be a false indicator.
Will turning up the heat/AC help dry things out?
Not necessarily. We will adjust the temperature to its optimum setting for the proper drying conditions. Please do not change the setting or doing so may prolong the drying process.