SHOULD I CALL MY INSURANCE COMPANY FIRST?
Your insurance company would prefer you call a water damage restoration company to begin water cleanup and fix water damage as soon as possible.
HOW MUCH DOES IS COST TO FIX WATER DAMAGE?
The cost of water damage cleanup is usually covered by your insurance with no out of pocket expense to you, the price depends on the size of the flooded area and amount of time needed to handle the water repair.
HOW CAN YOU HELP WITH MY INSURANCE COMPANY CLAIM?
We carefully create the necessary reports required to ensure that your insurance claim is properly presented and justified.
I HAD RUNNING WATER THAT DRIED ALREADY, CAN WATER DAMAGE BE HIDDEN? IF SO, WHAT ARE THE SIGNS?
Some signs of hidden house flood water damage include peeling paint and wallpaper, visible mold, moisture and condensation, musty odors, and moisture or dampness in your carpet or other flooring.
WHAT IF A FLOOD HAPPENS AT NIGHT?
We answer your calls 24/7. our team will arrive at your property ASAP and take immediate measures.
WILL YOU HELP ME IN THE EVENT OF A FLOOD OR STORM?
We provide emergency services 24/7, 365 days a year including water extraction, contents removal & storage, demolition and damaged material removal services.
HOW DOES THE WATER DAMAGE RESTORATION PROCESS WORK?
We remove all standing water from affected materials, dehumidifiers and other specialized equipment are used to dry the areas. Moisture meters and thermal imaging cameras are used to make sure the property is thoroughly dry. Some drywall removal, carpet cleaning, wood floor repair, odor control, duct cleaning and mold removal are also part of the process.
ARE DRAIN BACKUPS DANGEROUS?
Sewer, toilet, or drain water carry harmful pathogens like bacteria and viruses. human exposure may result in illness or even fatality.
CAN YOU HELP WITH A PLUMBING LEAK?
We can help with damage caused by a burst water supply pipe inside a wall or under a floor, or even a leaking shower valve.
HOW LONG UNTIL MOLD STARTS TO GROW?
Mold will start to grow within the first 24-48 hours of water exposure. It must be dried immediately to prevent mold infestation.
HOW LONG IS THE DRYING PROCESS?
It may take 3-5 days to completely dry a property, but depending on the severity of the damage, it may take longer.
HOW DO YOU DETECT THE LEAKS?
We use the most advanced technology to identify leaks and areas affected by moisture. Moisture meters and advanced infrared & thermal imaging technology.
CAN YOU TAKE CARE OF LEAKS IN MY KITCHEN
We can take care of water damage caused by leaks in your kitchen that are trapped behind or under the cabinets and wall cavities to prevent further damage from occurring.
WHAT CAN YOU DO IF MY HVAC IS LEAKING?
We can take care of water damage caused by HVAC leaks and avoid further damage. The unit might be removed.
CAN I CALL YOU IF A HAVE DAMAGE CAUSED BY A BROKEN FIRE SPRINKLER?
We can extract the water and salvage affected items.
CAN I DRY MY OWN PROPERTY?
It’s highly recommended that only a professionally trained and IICRC certified company should perform emergency water extraction and mitigation.
WHAT CAN YOU DO IF MY APPLIANCE IS LEAKING?
We can prevent further damage using water extraction, dehumidification and mitigation methods.
WHAT CAN HAPPEN IF MY WATER HEATER LEAKS?
The water can damage materials like tile flooring, base moldings, drywall and cabinets.